JCPenney in Omaha, NE Closed now

Reviews about JCPenney

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  January 19, 2020, by brianne kruger
  Worst experience. Went to get my eyebrows waxed at this salon and I had to go back in because the women didn't even finish the service. I have two large burns on both eyebrows due to her lack of knowledge. The women was new to the salon but is a licensed cosmetologist and wasn't trained properly with their products...... no excuses! "A cosmetologist is trained to provide hair, skin and nail services to clients. The cosmetologist performs facials, makeup applications and body hair removal". If you go into a salon you shouldn't have a feeling that a professional is not competent. Professional cosmetologist's should stay up to date on how to do all services if practicing. I am upset because the facility should make sure that their stylists are able to perform every service no matter what! I don't appreciate that I was an experiment for this women she should be trained in school not out in the field. Never will be going back for any services to this location. Extremely dissatisfied!!