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Reviews about Best Buy

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  January 25, 2020, by Shawn Shanahan
  The 15 day return policy is ridiculous. I have bought many items from best buy over the years and have never had to return anything. So I was unaware of this unfriendly policy.
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  December 13, 2019, by Rachel Dunham
  Shoppers beware! They ruined my car and do not care! They have now caused over $5,000 worth of damages to my car that they are clearly at fault over and they have responded by being unacceptable and unprofessional. I brought in my new car with less than 200 miles on it to have them place a remote starter in it. I was ASSURED that they would have a trained professional installing the remote starter. Here I am to find out that when they placed it they cut into MULTIPLE wires they hade no business cutting into causing my car to not only have significant wiring problems, but for some of the wires to start melting and catch ON FIRE while I was driving it??? And their response is to simply forward me to their insurance claims who are now refusing to return my emails and calls. All the while my car sits in the shop having all of the wiring that THEY very clearly ruined getting replaced on my new car. I am now on week THREE of not having my car with a bill escalating to over $5,000 and Best Buy is refusing to return my calls. Unacceptable.